Product Search	Welcome to our FAQ section Here is the list the most common questions that some of our clients have. We trust they could shed some light on some of your doubts and perhaps, help you in making your decision about using banneretc.com to purchase your vinyl banner, vinyl signs, neon signs, led signs, electronic signs for your personal or professional use. What are my payment options? For a more convenient and easy online ordering experience for your banners and signs, Banneretc.com accepts VISA, MasterCard, American Express, check, money order and Telegraphic Transfers. Will I receive a confirmation of my order? Yes, once you have completed the online ordering process, we will send you a confirmation email to your registered email. Can I check the status of my order online? Not at this point in time. But our customer service officers would gladly answer your calls and emails within 24 hours of receiving them. Call our number at 626-839-1922 or email us at customerservice@banneretc.com Why are your banners and signs so much cheaper than some we have seen? Our banners and signs are made of high quality material, so, you might be wondering how we can sell them for such wonderful pricing? Simple. Once we cut the cost of conventional printing by streamlining our operation for efficiency and producing in large volume, we are able to offer you banners and signs with wonderful wholesale pricing. And on top of that, we are using Industrial Printing Machines which cuts cost for us and we're able to give you a better deal, that is all. It is not the quality we're compromising on. How long can the banners and signs last? Under extreme weather conditions, a few years. If indoors, many more years on top of that. Can you customize and add our logos and photos into the banner and signs? Yes, we support pictures up to 300 d.p.i and artwork including logos and taglines and custom icons too. Just send us your files and we would be able to place it into your banner/signs. If you need us to create or recreate the icons, logos and symbols for you, there would be extra charge. Please contact us for a detailed quotation on that. Are the colors we see on the screen exactly the way I would see them when we receive the banners/signs? Pretty much. But the computer screen is not able to give a completely accurate picture of the colors of the banners/signs but it is pretty much the way it is going to look. Do you ship outside of USA and Canada Yes, we do. But please take note of the differing shipping charges for the orders. What happens if my banner/sign arrives late for my party or special occasion? It is our guarantee that we will be able to meet your deadline, provided that we received your orders in time for production and printing. We assure you of timely delivery and if you have projected enough time for the banner/sign purchase and shipping, we can guarantee you that it WILL come in time for your occasion. We urge you to select your shipping options carefully because using standard shipping priority would mean that typically, you would receive your orders within 7 to 10 days. Using express service would mean that you will receive your banners/ signs within 2 to 5 days. Are banners hemmed and grommeted? Yes. All banners are made from at least 10 oz vinyl material and are hemmed and grommeted. Hemmed banners are generally more attractive and durable than those that are not. Being grommetted means that the banner comes with brass lined holes and is ready for hanging. How long will it take before I get my banner? Depending on the shipping method that you choose, your banner can arrive in 1-3 days. Generally, banner and sign orders received on or before 11a.m. CST through banneretc.com will arrive at your doorstep in 7 full working days. Pre-printed banner and signs ordered, in most cases, will be delivered on the same day, provided the orders are completed and confirmed before 11a.m. CST through our website http://www.banneretc.com. What if I want to cancel my banner, signs order? As much as we would like to oblige cancellation of orders, we would only be able to cancel them if work has not begun. We would advice you to cancel your orders on the same day, if you have ordered customized banners, signs, neon signs, bar signs¡Ketc. You can cancel your pre-printed banners and signs at any point in time before shipping.